Flange
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Posted 3rd November 2011 09:51 IP  Anyone had any dealings with a company called One Call?
I think I've been ripped off big style with the beggars.  Thoughts become things, so choose the good ones.
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JustNat
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Registered: Mar 2007

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Posted 3rd November 2011 10:27 IP  I have dealt with One Quote for car insurance, not sure if they are affiliated.
What's happened, flange? http://www.doitforcharity.com/ngorman
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Flange
Winner of POTM; April 1984

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Posted 3rd November 2011 10:32 IP  They say insurance is subject to them receiving numerous documents, which I've now sent 3 times, and have had email confirmation saying they've received them.
I keep getting letters saying they are waiting for documents. Then yesterday got a recorded letter saying my insurance was void from this coming Monday as they hadn't received my documents! They are bad at answering phone, and when you do get through call is hung up.
I think I'm going to have to get other insurance while this is being resolved, having already paid up front. Having a look at moneysupermarket site they seem to be doing this to lots of folk.  Thoughts become things, so choose the good ones.
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july
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Posted 3rd November 2011 10:36 IP  Oh dear. Can you go to some sort of Ombudsman?
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Flange
Winner of POTM; April 1984

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Posted 3rd November 2011 10:37 IP  I can but only after I let One Call deal with my complaint.
I need insurance by Monday so am going to have to go elsewhere methinks, then hope I can get dosh back from these cowboys.
Thoughts become things, so choose the good ones.
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july
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Posted 3rd November 2011 10:59 IP  Well it doesn't sound like they are dealing with it. What a pain in the arse!
I hope you haven't paid them too much. You should report them to Watchdog.
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Flange
Winner of POTM; April 1984

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Posted 3rd November 2011 11:26 IP  Few hundred out of pocket. Now need to find the dosh to pay another mob.  Thoughts become things, so choose the good ones.
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shiny
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Registered: Sep 2008

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Posted 3rd November 2011 16:22 IP 
Quote: Flange wrote:
Few hundred out of pocket. Now need to find the dosh to pay another mob. 
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How did you pay for the 1st policy? You can see it, but not from here!
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Flange
Winner of POTM; April 1984

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Posted 3rd November 2011 16:27 IP  Direct debit.
I managed to get through on phone, they said I am insured and had sent another letter out yesterday, not sure if I believe them. Thoughts become things, so choose the good ones.
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shiny
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Posted 3rd November 2011 16:37 IP 
Quote: Flange wrote:
Direct debit.
I managed to get through on phone, they said I am insured and had sent another letter out yesterday, not sure if I believe them.
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Fingers crossed then! You can see it, but not from here!
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Flange
Winner of POTM; April 1984

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Posted 4th November 2011 13:51 IP  Got letter, thank gawd. Thoughts become things, so choose the good ones.
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mike678
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Posts: 32
Registered: Feb 2012

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Posted 17th February 2012 19:23 IP  Good to hear that this might be working out for you. You gotta be careful.
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Health and Lifestyle Forum :: Consumer Lifestyle :: Finance :: Car insurance |