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Flange
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Posted 3rd November 2011 09:51 IP Reply with quote Edit Post Delete post
Anyone had any dealings with a company called One Call?

I think I've been ripped off big style with the beggars.

Thoughts become things, so choose the good ones.
JustNat
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Posted 3rd November 2011 10:27 IP Reply with quote Edit Post Delete post
I have dealt with One Quote for car insurance, not sure if they are affiliated.

What's happened, flange?

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Flange
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Posted 3rd November 2011 10:32 IP Reply with quote Edit Post Delete post
They say insurance is subject to them receiving numerous documents, which I've now sent 3 times, and have had email confirmation saying they've received them.

I keep getting letters saying they are waiting for documents. Then yesterday got a recorded letter saying my insurance was void from this coming Monday as they hadn't received my documents! They are bad at answering phone, and when you do get through call is hung up.

I think I'm going to have to get other insurance while this is being resolved, having already paid up front. Having a look at moneysupermarket site they seem to be doing this to lots of folk.

Thoughts become things, so choose the good ones.
july
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Posted 3rd November 2011 10:36 IP Reply with quote Edit Post Delete post
Oh dear. Can you go to some sort of Ombudsman?
Flange
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Posted 3rd November 2011 10:37 IP Reply with quote Edit Post Delete post
I can but only after I let One Call deal with my complaint.

I need insurance by Monday so am going to have to go elsewhere methinks, then hope I can get dosh back from these cowboys.


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july
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Posted 3rd November 2011 10:59 IP Reply with quote Edit Post Delete post
Well it doesn't sound like they are dealing with it. What a pain in the arse!

I hope you haven't paid them too much. You should report them to Watchdog.
Flange
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Posted 3rd November 2011 11:26 IP Reply with quote Edit Post Delete post
Few hundred out of pocket. Now need to find the dosh to pay another mob.
Thoughts become things, so choose the good ones.
shiny
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Posted 3rd November 2011 16:22 IP Reply with quote Edit Post Delete post
Quote:
Flange wrote:
Few hundred out of pocket. Now need to find the dosh to pay another mob.

How did you pay for the 1st policy?

You can see it, but not from here!
Flange
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Posted 3rd November 2011 16:27 IP Reply with quote Edit Post Delete post
Direct debit.

I managed to get through on phone, they said I am insured and had sent another letter out yesterday, not sure if I believe them.

Thoughts become things, so choose the good ones.
shiny
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Posted 3rd November 2011 16:37 IP Reply with quote Edit Post Delete post
Quote:
Flange wrote:
Direct debit.

I managed to get through on phone, they said I am insured and had sent another letter out yesterday, not sure if I believe them.

Fingers crossed then!

You can see it, but not from here!
Flange
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Posted 4th November 2011 13:51 IP Reply with quote Edit Post Delete post
Got letter, thank gawd.
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mike678
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Posted 17th February 2012 19:23 IP Reply with quote Edit Post Delete post
Good to hear that this might be working out for you. You gotta be careful.




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Health and Lifestyle Forum :: Consumer Lifestyle :: Finance :: Car insurance



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