Topic: Log In Problems

July 8th, 2004 06:22 PM jerrylambert I have a member who is having trouble loggong in. I asked het to clear her cookies and she did, but it didn't help. She says that she is on AOL broandband that changes her IP whenever she logs on to AOL. Would this affect her cookies to Exco forums? She says that after every 6th or 7th post she can not log back in as if she were banned. Anyone? Jerry July 8th, 2004 06:28 PM Gary Tell her to enable her cookies July 8th, 2004 07:01 PM jerrylambert I think it is a CAPS problem. It appears that log-ins are case sensitive and some users choose names like SpIdErMaN or Phred.... So if anyone else is haing this problem, make sure they are using caps where they should in their log-ins. JeRrY lol July 8th, 2004 07:11 PM jerrylambert I think this should be fixed. I noticed many of my members have done this CAPS thing with their log-in names and may be detoured from the site if they can't log in. I also noticed that I can clone a name by using caps . Many people do not remember if they used caps or not when they signed up and most aren't going to put much time into figuring this out. Also I don't like the cloning factor at all. Can this be fixed? Jerry July 9th, 2004 01:11 AM sdn The system would have to be edited to use binary fields for the usernames instead of tinytext or whatever they use; binary fields aren't case sensitive. That would be very easy, but as far as I know, if users did choose to have capitals in their names, the capitalization would be ignored. I may be wrong here though, so someone correct me if I am. July 9th, 2004 06:03 AM ViV Its nothing excpt a Cookies problem. Here are a few links which would help ya.. http://www.google.com/cookies.html http://support.microsoft.com/defaul...b;EN-US;q283185 July 10th, 2004 12:18 PM Dave i dont think its to do with cookies, as jerry already said he tried that.. July 10th, 2004 01:36 PM ViV I still think it is... Enabling Cookies is one default option. The best thing to do is... if the person facing prob is using IE version 6, then In Internet Options under Tools, click Edit on the Privacy tab to open the Per Site Privacy Actions dialog box. You can enter individual domains in the Per Site Privacy Actions dialog box with a policy of either Block or Allow. Instruct them to enter your Board URL here in Website Address column and click on Allow and OK... that's it... It works in majority of cases. July 15th, 2004 03:50 AM LoneWolf I'm having the same problem. Did everything with cookies and it won't let me in. I can't sign in the right way here either. July 15th, 2004 03:57 AM LoneWolf What I ended up doing was when I could find a "backdoor" way to login through clicking on a topic and having it ask for my username/password, I then went into profile and redid the password. Now I can log in. Try this if you're having problems and see if it works. July 15th, 2004 04:05 AM ViV Which version of IE U use ?? July 15th, 2004 04:07 AM ViV Ahaaaaaaa. did it... and its working fine on all your boards now ??